Shipping Information:

We charge actual shipping costs. We strive to have items to you within two weeks for domestic and three for foreign orders. Some items maybe shipped seperately.

RETURN POLICIES: Please be sure to carefully inspect your products prior to use. Our policies for returns are as follows:

Defective products: If you should receive a defective product, please call or e-mail us within 7 days of receipt of your order! We stand behind our products and will ensure the product you receive meets the descriptions and promises made on this site. If we determine that the item is not defective after it has been returned the transaction will be treated as an exchange with all applicable shipping fees to be paid by the buyer.

Returns/exchanges Within 21 days of receipt of your order, you may return products and will be credited the purchase price (less shipping) less 15% restocking fee. In the event you would like to exchange due to reasons other than defect, please note that our 15% restocking fee will be waived. However, you will be responsible for shipping fees. Exchanges must be made within 21 days of receipt of the original item.

Returns must include original receipt, any warranty documentation (uncompleted), and the original packing materials, box, and/or tags.

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

9/14/2008

South Paw Pet Supply

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number

How That Information Is Used:

This information is used to fill orders, to contact buyers if they have questions, or to send email with special offers.

Our Commitment To The Security of Your Data

Your credit card data is not retained.

Contact Us

karen@southpawpetsupply.com